Speed Test Tips
Internet speed changes throughout the day. Test your speed multiple times for clear results.
Run the speed test in the same room and in clear sight of your router for the most accurate result
Complete downloads on all connected devices prior to running the test
What Does Your Speed Mean?
Ideal for 1-2 devices
- Suitable for 1 person
- Light Internet browsing
- Music and photo download
Ideal for up to 6 devices
- Suitable for 1-2 people
- Moderate Internet browsing
Ideal for up to 9 devices
- Suitable for 2-3 people
- Manage large files
- Stream 4K videos
- Multiplayer gaming
Ideal for 10+ devices
- Suitable for 4+ people
- Heavy Internet usage
- Stream 4K videos
- Multiplayer gaming
Top 6 Reasons Why My Internet Is Slow
1. A Distant Router
The more distance there is between your device and the router, the longer it will take to send data between them. In other words, the farther you move from the WiFi router, the weaker the signal will be.
2. Too Many Obstacles
Think of your WiFi like a dart and obstacles like the wind. When throwing a dart on a windy day, the dart may slow or completely drop on its way to the target.
3. Wireless Interference
Routers operate on one of two channels – 2.4GHz and 5GHz. Think of these like speeds in a race. 2.4GHz is like a marathon. Speeds are slower to compensate for going a farther distance.
4. Other Wireless Devices
When not in use, turn off laptops, tablets, computers, and TVs. Certain mobile apps may silently hog your bandwidth, too. Look at your device settings and determine which platforms are running in the background.
5. An Old Router
Newer routers were designed to provide faster speeds. Older legacy WiFi client devices using 802.11g or 802.11b can slow down wireless connectivity.
6. Internet Rush Hour
Between the hours of 6:00 pm and 10:00 pm, you’ll likely suffer from a limited WiFi connection due to Internet rush hour. Be sure to download content before or after rush hour times.
Get Connected
BundleMover connects you to your Internet and TV provider. Enter your address to get started.
Or give us a call: 1.888-238-4441
SmartMove partners with leading Internet and TV providers to help keep your life in sync.
Frequently Asked Questions
- Our Internet speed test will first determine your location to find the test server that is closest to you.
- Once the nearest test server has been determined, we will ping that server, measuring the roundtrip response time.
- Next, we will begin the download test, opening multiple server connections, and attempting to download a small sample of data. This stage of the test measures the time it takes to capture the sample data, and the required network resources used in that capture. If there is additional room detected, we will increase the number of open connections to download additional data, measuring how much your Internet connection is able to accomplish simultaneously.
- Finally, we process your upload capacity, measuring the speed of data uploads from your device to the test server.
Internet speeds can be impacted by the total number of people in a given area using the Internet at the same time. If you notice your Internet speeds are faster during the day, it is likely due to decreased demand when many users are away from home. In the evening hours, when more people are online in residential areas, that speed can experience decreases as everyone within the same coverage area competes for the same service.
If you have an outdated modem or router that doesn’t support the high speed provided by your ISP, it can impact your ability to realize those speeds. If you have an updated router but are still experiencing issues, consider the placement of the router. You’ll want to keep your router in a clear space where signals won’t be blocked by thick walls or other devices, including radios or microwaves. Competing signals can also travel along the floor, so it’s important to keep your router elevated and open. If you have an updated, long-range router placed in an elevated, open space and are still experiencing issues, consider switching to a different WiFi channel.